Customer Relationship Management ( Crm ) - 2291 Words

Customer Relationship Management (CRM) Customer Relationship Management (CRM) describes the practices, strategies, and technologies many businesses use to manage and critique customer services through customer behavior. A CRM system helps a business relate more to a customer and implementing a functional system will not only increase profits, but our relationship with our customers will grow stronger. CRM systems are designed to store information on customers across a vast majority of channels or points of contact between the customer and the business. For Tru Lit to utilize a CRM system, there should be an interactive website, telephone number, online chat, e-mail, and multiple social media platforms that our customers can easily access†¦show more content†¦CRM systems are usually scaled from basic contact management to sophisticated suites that form valuable connections to customers. Basic contact management CRMs are cheap and affordable, but will tend to focus on the basics of a normal customer service operati on, which may hurt customer relations. Sophisticated suites exceed expectations in customer service and are worthy of the extra investment because the more we decide to invest in our customers, the more they invest in us and our products. There are many traditional CRM solutions on today’s market, but the CRM systems considered to be the best option for Tru Lit are Salesforce.com and Microsoft Dynamics CRM. They are currently the leading CRM systems on today’s market and both carry exceptional reputations from businesses that use these systems. Salesforce is a worldly recognized CRM known for its wealth management and financial services segments that will help Tru Lit be competitive in the global market. The features of Salesforce are constructed using the Force.com platform, which the architecture that provides increased flexibility and scalability that can be used by a business of any size. The Salesforce application can be utilized for sales management, marketing automation, partner relationship management and customer service. This application attributes focus in on extending our customer relationship management, which can help Tru Lit manage supplier relationships,

John F. Kennedy s Assassination - 2651 Words

John Fitzgerald Kennedy’s Assassination On the tragic day of November 22nd, 1963, John Fitzgerald Kennedy s assassination, America stopped and stood still. The 35th president of the United States was killed by Lee Harvey Oswald, other conspiracies say that the CIA, Lyndon B. Johnson or the Mafia could have done it too. The Life of John Fitzgerald Kennedy John F. Kennedy was born on May 29, 1917. He was born in Brookline Massachusetts, to Rose and Joseph Kennedy. He was also the grandson of John Francis Fitzgerald, the popular mayor of Boston known as Honey Fitz. At the age of three John, also known as Jack, was hospitalized for Scarlet fever, which at the time was very contagious and life threatening; he almost died. He was in the hospital for a month. In 1936 John graduated from Choate, a boarding school in Connecticut. In an election year in which Republicans gained control of both Houses of Congress; Kennedy nevertheless won a narrow victory, giving him considerable clout within the Democratic Party. According to one of his aides, the decisive factor in Kennedy s victory was his personality. Shortly after his election, Kennedy met a beautiful young woman named Jacqueline Bouvier at a dinner party and, in his own words, leaned across the asparagus and asked her for a date. They were married on September 12, 1953. Jack and Jackie Kennedy had three children: Caroline Kennedy, John F. Kennedy Jr. and Patrick Kennedy (Unknown3). John Kennedy s Presidency JohnShow MoreRelatedJohn F. Kennedy s Assassination1739 Words   |  7 Pages John F Kennedy grew up in a wealthy and very political family. His assassination was a shock to many. It was a time of Cold War and the peak of US involvement in Vietnam. It is important to understand the John F. Kennedy regime including both its national and foreign policy. You also need to look into his personal life. This would help to create motives, and find the primary aspect to consider when looking into any homicide, assassination or murder. He was the first president who was a Boy ScoutRead MoreJohn F Kennedy s Assassination2993 Words   |  12 PagesNovember 22nd, 1963, John Fitzgerald Kennedy s assassination, America stopped and stood still. This tragic day in American history will never be forgotten. John Fitzgerald Kennedy had high hopes in the United States for different amounts of things. The 35th and youngest president to this day of the United States was killed by Lee Harvey Oswald, othe r conspiracies say that the CIA, Lyndon B. Johnson or the Mafia could have done it too. John Fitzgerald Biography John F Kennedy was born in BrooklineRead MoreJohn F. Kennedy s Assassination1482 Words   |  6 Pagesdiffering opinions on John F. Kennedy’s assassination. Some even believe that his assassination was a conspiracy. Today I will be explaining three different historians’ views on the matter, but all serious historians didn’t think that there was a conspiracy. I have randomly selected three historians who’s names follow: Michael Rivero, Daniel Czitrom, and Oliver Stone. These are three very credible historians, and have done thorough research on President John F. Kennedy’s assassination. I will first startRead MorePresident John F. Kennedy s Assassination2463 Words   |  10 Pages President John F. Kennedy s assassination has plagued the nation for over fifty years. America has come to associate death, conspiracy, and change with the tragic events of November 22, 1963. John and Jackie Kennedy traveled from the White House to the state of Texas to began a campaigning tour for the upcoming presidential election. Kennedy began his trip with hopes of securing votes to help him secure a victory for the 1964 election. John F. Kennedy began his tour through Texas to regain supportRead MoreJohn F. Kennedy s Assassination1354 Words   |  6 Pagesfifty-one years since President John F. Kennedy’s (JFK’s) assassination, but there are still several unanswered questions lingering in the minds of the American people. For example, there are a large number of conspiracy theories floating around on the internet describing President Kennedy’s murder, along with mistakes made due to various flawed government agencies. Along with all of the publicity, there are quite a few rumors surrounding President Kennedy’s assassination, however, various articles andRead MoreThe Cia Planned John F. Kennedy s Assassination1101 Words   |  5 Pagesthe credibility of the persuader. Logos is used to appeal to logic using maps, detailed facts, and charts. Finally Pathos, which is used to show sympathy and empathy a reader feels while reading the essay. In the essay, â€Å"The CIA Planned John F . Kennedy’s Assassination,† author Steven Hager, editor of High Times magazine uses many examples of the three elements to help illustrate the specific details in his article. To begin, Hager used ethos in his essay to help his readers be convinced the readerRead MoreConspiracy Theory of John F. Kennedy ´s Assassination1945 Words   |  8 PagesPresident John Fitzgerald Kennedy arrived in Dallas to an excited crowd of people lining the streets hoping to get a glimpse of the President. At 12:30 in the afternoon, the President’s car made the last, fatal turn. As the car turned left onto Elm Street, past the Texas School Block Depository and headed down the slope that leads through Dealey Plaza, Governor Connally’s wife said, â€Å"Mr. President, You can’t say that Dallas doesn’t love you† (Report of the Presidents Commission on the Assassination ofRead MoreJohn F. Kennedy s Assassination1193 Words   |  5 PagesJohn F. Kennedy s assassination in Dallas, Texas on November 22, 1963, left the country in a condition of flabbergast and grief. Kennedy s vice president, Lyndon Baines Johnson, was sworn into office on board A ir Force One. Johnson promised to commit his administration to the satisfaction of Kennedy s legacy. Johnson had ascended from poverty, yet ended up a tremendously powerful politician. His personality was larger than life; he used his intimidating in your face management tactics known asRead Moreâ€Å"Forgive Your Enemies, But Never Forget Their Names.† –John1302 Words   |  6 Pagesforget their names.† –John F Kennedy This quote was said by a man who was once someone that the American people would call the 35th President of the United States. John F. Kennedy was a very young President, as well as a very good looking president. Women would swoon over the idea of John F. Kennedy but also be jealous of his wife that he was married to at the time. John F. Kennedy is well known for his affair with Marilyn Monroe the world’s leading bombshell blonde in the 1960’s. This President isRead MoreThe Assassination Of John F. Kennedy982 Words   |  4 Pages O’Reilly and Dugard’s book, Killing Kennedy, is about the events leading to President John F. Kennedy being shot, as well as what happened after the assassination. This book also describes the rise and fall of John F. Kennedy. The authors also wrote about the Cold War, Kennedy dealing with communism, and threats of crime. January of 1961, the cold war was growing stronger and Kennedy was struggling with communism. During all of this happening, he was learning what it meant to be a president. He

The crucible, Arthur Miller Essay Example For Students

The crucible, Arthur Miller Essay The crucible, Arthur Miller wrote the play The Crucible, using the 17th-century case of witch trials and fictionalizing it to comment on a 20th-century phenomenon the hunting of communists as if they were witches. McCarthy develops the play quite briskly and focuses the trials all around, Abigail Williams. McCarthy makes the crucible dramatic by creating dramatic actions which involves Abigail. Shes one of the main characters in the crucible. She lies, twists stories which becomes a big issue in a little village where nothing interesting ever happens. The main characters in this play such as the ministers and the proctors are well developed. Their personalities and reactions to their struggles in the play are believable and intricate. However, some of the minor characters, such as the girls who played in the forest are less developed and less dramatic. Their actions do not always seem to go with the flow of things and different how real people would have acted in similar situations, which makes the minor characters less dramatic. On the other hand the main characters like Abigail is very dramatic as her actions speak louder than the words and her lies are believable to the ministers and the people in the village. Its very dramatic because the village people seem to believe the accusations so therefore the village people are pointing fingers and Abigail is just pointing fingers at anyone gets in her way. Reverend Parris is a detailed character who makes the play dramatic. Arthur miller had made this character dramatic by making the character self righteous arrogant and making parris narrow minded. Reverend Parris is in his middle forties. He is a widower and has a daughter named Betty who is ten years old. This tells us that Paris is cared about his job than anything else. He is Abigail Williamss uncle. Parris is a round character. He does not have many friends in the village. He cares more about his reputation than truth. He is gullible, uncaring and villainous which makes the play dramatic as this kind of characters makes dramatic play Abigail Williams is a very beautiful girl. She is an orphan who lives with her uncle reverend parris. She is seventeen years old. Abigail makes the crucible dramatic because shes a static character who does not change through the play. Let either of you breathe a word or the edge of a word about the other or I will bring a pointy reckoning that will shudder you.